This Privacy Policy describes how Down Checker ("we," "us," or "our") collects, uses, and discloses information when you use our website, "Down Checker" (the "Service").

We are committed to protecting your privacy and handling your data in an open and transparent manner in accordance with Singapore's Personal Data Protection Act 2012 (PDPA).

1. Information We Collect

We collect different types of information for various purposes to provide and improve our Service to you.

a. Information You Provide Directly: When you use our Service, you might directly provide us with information. For "Down Checker," this primarily includes:

• Website URLs: The website addresses you input into our tool to check their status. We process these URLs to perform the check, but we do not store them in a manner that links them to you personally for continuous monitoring or other purposes unless explicitly stated (e.g., if we introduce a user account feature later).
• Contact Information: If you contact us for support or inquiries (e.g., via email or a contact form), you may provide your name, email address, and the content of your message.

b. Information Collected Automatically (Usage Data): When you access or use the Service, we may automatically collect certain information about your device and usage patterns. This "Usage Data" may include:

• IP Address: Your device's Internet Protocol address.
• Browser Type and Version: Information about the web browser you are using.
• Operating System: Your device's operating system.
• Referring Pages: The website you came from before visiting our Service.
• Pages Visited: The specific pages you visit on our Service.
• Time and Date of Visit: The time and date of your access.
• Time Spent on Pages: The duration of your visit to certain pages.
• Clickstream Data: Information about how you interact with the Service (e.g., clicks, scrolls).

c. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We may use:

• Session Cookies: To operate our Service.
• Preference Cookies: To remember your preferences and various settings.
• Security Cookies: For security purposes.
• Analytics Cookies: To understand how our Service is used, perform analytics, and improve user experience (e.g., Google Analytics).

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

We use the collected information for various purposes:

• To Provide and Maintain Our Service: To operate and deliver the "Down Checker" functionality.
• To Improve, Personalize, and Expand Our Service: To understand how users interact with the Service, troubleshoot issues, and develop new features.
• To Understand and Analyze How You Use Our Service: For analytical purposes, such as tracking the number of checks performed or popular times of use.
• To Communicate With You: To respond to your inquiries, provide support, and send you important updates or information about the Service if applicable.
• To Detect, Prevent, and Address Technical Issues: To ensure the security and stability of our Service.
• To Monitor Usage: For internal monitoring and reporting.

3. Disclosure of Your Information

We may disclose your information in the following situations:

• Service Providers: We may engage third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used (e.g., web hosting providers, analytics providers). These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). This may include complying with a subpoena, court order, or other legal process; enforcing our Terms of Service; protecting our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

4. Data Security

The security of your data is important to us. We implement reasonable administrative, technical, and physical measures designed to protect your personal data from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Retention of Data

We will retain your Usage Data and any personal data you provide for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Data Protection Rights (PDPA)

Under the Personal Data Protection Act (PDPA) in Singapore, you have certain rights regarding your personal data:

• Right to Access: You have the right to request access to your personal data held by us.
• Right to Correction: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and disclosed.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We may require you to verify your identity before responding to such requests.

7. Third-Party Links

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our Service is not intended for use by anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.